Before You Begin

These instructions are designed for experienced IT professionals. It is recommended that you consult your System Administrator for assistance and advice if you wish to conduct a silent installation.

Please ensure you have at least Bluechip 3.19 installed before upgrading to 4.1.

It is important to note that if your MedicalDirector Bluechip registration expires before the date on which the 4.1 update is released, you will not be able to update to 4.1. You can check your registration expiration date from within BC Secure by selecting the Practice tab. If your registration date expires before the MedicalDirector Bluechip 4.1 release date, please contact MedicalDirector now to renew your registration. After you have renewed your registration, you will be able to upgrade to MedicalDirector Bluechip 4.1

Please ensure that Bluechip is not running on any computer in the practice.

It is important that the MedicalDirector Bluechip database be backed up before you proceed with the upgrade to MedicalDirector Bluechip 4.1. If you have not already performed a backup, then you should do so now. Information on conducting a backup can be found  here.

It is extremely important that all anti-virus software be turned off before proceeding with this installation. Please ensure that you re-enable your anti-virus software on completing the Bluechip 4.1 upgrade.

 If you use MedicalDirector Bluechip on more than one computer in the practice, please ensure that you upgrade the Server computer first. This applies, whether MedicalDirector Bluechip is used on the server or not.

 It is possible to perform a ‘silent’ installation of MedicalDirector Bluechip, which involves installing Bluechip onto multiple workstations simultaneously, and is typically initiated after-hours, unattended. Please consult the guide ‘Performing a Silent Installation’, found here.

You must install the MedicalDirector Bluechip 4.1 upgrade to your Server computer first. With the server successfully upgraded, you can then proceed with upgrading the workstation computers that access the Server.

On a Terminal Services network, you need only upgrade the server computer to Bluechip 4.1. If you are unsure if you use Terminal Services, ask your IT provider before proceeding with the upgrade.

Upgrading Bluechip

On activating the installation, you will receive the following prompt. Click Setup to proceed with the installation.

You will be presented with the ‘Welcome’ screen.

Ensure that Automatic Updates / Windows Updates are disabled during the installation.

Ensure any Antivirus applications are disabled during the installation.

 

Click Next to continue. You will be presented with the MedicalDirector Bluechip Licence Agreement. If you agree with the Licence Agreement, select I Accept the Terms of the Licence Agreement and click Next to continue.

You will be presented with an opportunity to review important documentation related to MedicalDirector Bluechip 4.1. It is recommended you read and understand the documentation offered before continuing. Click Next to continue.

You will be prompted to select a destination folder for MedicalDirector Bluechip. The default location for MedicalDirector Bluechip and all its features is C:\Program Files\Health Communication Network\Blue Chip. You may change this installation directory. Click Next when you are ready to continue.

Select the type of MedicalDirector Bluechip installation you would like from the following options:

Dedicated Server (Advanced option only)

Stand Alone

Workstation

 

(Optional) Click Next to continue. If you have an existing database, you will be prompted to select your MedicalDirector Bluechip database server. It should be selected for you automatically, as should its Login ID and Password. If you wish to select a different Server, do so now. Click Next to continue.

You will be prompted to select the path to your ManageEzy database location. The default will be selected for you.

Click Next to continue. You will be prompted to confirm that you have performed a backup of MedicalDirector Bluechip. To confirm you have, select Yes. If you have not performed a backup, do so now by clicking Backup.

Click Next to continue. Review your upgrade settings. If these are incorrect, go back now and make any necessary changes. When you are ready to commence the MedicalDirector Bluechip upgrade, click Install. The installation will commence, and you can monitor its progress.

Once complete, click Finish to close the MedicalDirector Bluechip Installation Wizard.