System Requiring Exception
(by MedicalDirector Machine Role)

File/Folder/URLs To Be Excluded

Comment

Applicability

Server/Standalone

Mobile

~Microsoft SQL Server\

Microsoft SQL Base Install Directory

Required

~Microsoft SQL Server\90\Shared\sqlbrowser.exe

Microsoft SQL Browser Service

<SQL Installation Directory>\<instance name>\MSSQL\BINN\SQLServr.exe

Note: More information relating to specific files can be located in the topic MedicalDirector SQL Naming Conventions and Installation Locations.

The sqlservr application starts, stops, pauses, and continues an instance of Microsoft SQL Server from a command prompt.

C:\ManageEzy\   

Location of Patient Correspondence, Leaflets and Drug Database (MDRef) Configuration Files

Workstation

Mobile

\\<MD Clinical Database Server>\ManageEzy

Network location of Patient Correspondence, Leaflets and Drug Database (MDRef) Configuration Files

Required

Server\Standalone

Workstation

Mobile

~Health Communication Network\  

Base Install Directory

Required

~Health Communication Network\ESP Runtime 2.0.0.0\   

ESP Framework Base Directory
Supports product plugins

~Health Communication Network\HCN Service Manager\HcnServiceManagerService.exe   

Key service underpinning common components, Link File Processor (LFP), Scheduled Document Import (SDI), Aduro Plugin (Healthlink), Automatic Update Client, MD Exchange Client and others

Server\Standalone

~Health Communication Network\Common\HcnBackupCmd.exe   

Clinical and Pracsoft Backup Command Processor

Required

~Health Communication Network\Common\HcnBackupGui.exe   

Clinical and Pracsoft Backup User Interface

~Health Communication Network\Integration Services\Hcn.IntegrationServices.HostService.exe 

Provides communication services between MedicalDirector products

~Health Communication Network\MDCServices\MDCService\DetV3Client.exe

Data Extraction Tool (DET) for MD H.E.A.R.T. and GP Research Network (GPRN)

~Health Communication Network\MDCServices\MDUService\UpdateService.exe

Automatic Update Service for Data Extraction Tool (DET)

Server\Standalone

~Health Communication Network\HCN Automatic Update\Server\HCN Automatic Updates Service.exe

Automatic Update Server Service

Required when using the Automatic Update functionality (enabled by default)

Server\Standalone

Workstations

Mobile

~Health Communication Network\HCN Automatic Update\Hcn.Common.Updates.Server.exe

Automatic Update Client

Server\Standalone

~Health Communication Network\Common\SMS\SmsScheduledAgentService.exe   

SMS Scheduling Agent

Required by sites with a MessageNet account using any MedicalDirector SMS Capabilities

Server\Standalone

Workstations

Mobile

~Health Communication Network\Medical Director\MDW3.exe   

MedicalDirector Clinical Application

Required when using Clinical

Server\Standalone

~DDI\MDXi\   

MD Exchange Base Install Directory

Required when using Clinical and MD Exchange

*If you use ePrescribing this is required

~\DDI\MDXi\Mdxi.DeliveryService.exe

MD Exchange Message Delivery Service
Used for rapid and secure electronic transmission of communications between medical professionals and to eRX Script Exchange

Server\Standalone

~Health Communication Network\Communication Services\Md.Wcf.Utils.CommunicationServices.exe

Communication Services Maintenance Utility

*Displays health of Communication Services and allows for administration of this component from the Medical Director Server

Required when using Clinical 3.17 and above.

~Health Communication Network\Communication Services\Md.Wcf.HostService.exe

Communication Services

*Manages concurrent access to patient records

Server\Standalone

Workstation

Mobile

~Health Communication Network\Pracsoft\Pracsoft.exe  

MedicalDirector Pracsoft Application

Required when using Pracsoft

Server\Standalone

Workstation

Mobile

~Health Communication Network\PracSoft\PSApptBook.exe

Pracsoft Appointment Book

Workstation

\\<MD Clinical Database Server>\PKI

Network location of Certificate Store for Department of Human Services Public Key Infrastructure (PKI) certificates.

Required when using Pracsoft and Medicare Online Claiming

Server\Standalone

Workstation

http://www.tyro.com/

https://integration.ha.tyro.com

https://merchant.tyro.com  

https://integration.tyro.com

https://integrationdownloads.tyro.com

https://terminaldownloads.tyro.com

TYRO Network Connectivity Requirements
*Refer to https://www.tyro.com/selftest/

Required when using Pracsoft or Bluechip with Easyclaim

Server\Standalone

~Java\jre6\bin\java.exe

ActiveMQ based MD Messaging Service Listener

*Used by Surgical Partners plugin

Required when using Pracsoft 3.17.x

Server\Standalone

Workstation

~Health Communication Network\Bluechip\

Bluechip Base Install Directory

Required when using Bluechip

Server\Standalone

~Health Communication Network\Bluechip\BlueData\   

Bluechip repository for database configuration files, error logs and correspondence

Workstation

\\<MD Bluechip Database Server>\BlueData

Network location of Bluechip repository for database configuration files, error logs and correspondence.

Server\Standalone

~Health Communication Network\Common\database.inf   

Bluechip Database configuration file

Workstation

\\<MD Bluechip Database Server>\BlueData\database.inf

Network location of Bluechip Database configuration file

Server\Standalone

Workstation

~Health Communication Network\Bluechip\BlueChip.exe   

Bluechip Application

Server\Standalone

~Health Communication Network\Blue Chip\BackupRestore\Md.BlueChip.Backup.UI.BackupGui.exe

Bluechip Backup User Interface

Health Communication Network\Blue Chip\BackupRestore\Md.BlueChip.Backup.UI.BackupCmd.exe

Bluechip Backup Command Processor

~Health Communication Network\BC Fee Activator\Hcn.Common.Fees.Activator.exe   

Service responsible for activating Fee updates

~Health Communication Network\Common\HICDVACodes.ini   

Bluechip Online Claiming configuration files

~Health Communication Network\Common\HICErrorCodes.ini   

~Health Communication Network\Common\HICMedicareCodes.ini   

Workstation

\\<MD Bluechip Database Server>\BlueData\ HICDVACodes.ini   

Network location of Bluechip Online Claiming configuration files

\\<MD Bluechip Database Server>\BlueData\ HICErrorCodes.ini   

\\<MD Bluechip Database Server>\BlueData\ HICMedicareCodes.ini   

Server\Standalone

Workstation

~Health Communication Network\Bluechip\HcnBCSmsService.exe   

Bluechip SMS Scheduling Service

Required by sites with a MessageNet account using Bluechip SMS Capabilities

Server\Standalone

Workstation

Mobile

https://microsoft.com

Clinical Sidebar Platform

Required when using Clinical and the Sidebar

https://digicert.com

https://usertrust.com

https://mixpanel.com

https://starfieldtech.com

https://globalsign.net

https://globalsign.com

Server\Standalone

Workstation

Mobile

https://api.healthshare.com.au

Healthshare Referrals Widget.

Comprehensive, up-to-date, searchable directory of Australian practitioners.

Required when using Clinical and the Sidebar

https://mdsidebar.medebridge.com.au

UHG Medical Request Widget.

Quick and efficient way to submit medical requests to life insurance companies.

http://medicaldirector.com

ePiP Shared Health Summary Calculator.

Enable the practice to know if they are achieving the maximum shared health summary upload target for Practice Incentives Program (PIP) requirements.

Required when using Clinical and the Sidebar

Insights Widget.

Practice population health tool that aims to assist the practice in improving the quality of patient health outcomes and practice accreditation.

Required when using Clinical and the Sidebar

Server\Standalone

Workstation

Mobile

No exclusion required

Clinical Prompts Widget.

Displays clinical prompts in the sidebar as an alternative to pop-up messages.

Required when using Clinical and the Sidebar

Server\Standalone

Workstation

Mobile

No exclusion required

Clock Widget.

Analogue Clock.

Required when using this widget

Calendar Widget.

Calendar with month view.

Server\Standalone

Workstation

Mobile

https://www.medebridge.com.au

WADoT Electronic Medical Assessment Widget.

WA Department of Transport (DOT) Electronic Medical Assessment for determining Fitness to Drive

Required when using this widget

https://interface.medebridge.com.au

Server\Standalone

Workstation

Mobile

https://mydrgo.com.au

MyDr Go Widget.

Quickly issue medical documents to your patients via video consultation.

Required when using this widget

https://www.net-health.com.au

Net-Healthdata Widget.

Tele-monitoring widget to help practitioners monitor the vital signs data of the patient.  Very useful for patients with chronic conditions.

Required when using this widget

https://telehealth-clinical.medicaldirector.com/

https://cdnjs.cloudflare.com

Telehealth Widget

Required when using this widget

https://www.tabnostics.com.au

Tabnostics Widget.

A program to download tests performed with the Tabnostics Table.

Required when using this widget

https://app.medicalnote.com.au

MedicalNote Importer Widget.

Medical note importer.

Required when using this widget

https://phn.sentreferral.com

Sent Referral Widget.

Streamlines the process of preparing and sending referrals for your patients.

Required when using this widget

https://secure.imagesafe.com.au

ImageSafe Widget.

A simple solution for enhancing the patient file with photographic records. Subscription required.

Required when using this widget