When installing MedicalDirector Pracsoft or Bluechip, your system will be configured with Environment Variables for JAVA which the MedicalDirector MedicareOnline Plug-in (client adapter) relies on for Online Claiming functionality. After new versions of JAVA/JRE are installed, it is possible for these Environmental Variables to be overwritten or removed. This will prevent Online Claiming with both MedicalDirector Pracsoft and Bluechip, and the configurations must be restored manually per the following instructions.
If you make any changes to environmental variables, you must restart the computer before the changes will take place.
Manually Configure the Environment Variables for Medicare Online Claiming with MedicalDirector Pracsoft
Right click My Computer/Computer/This PC > Properties
Select Advanced > Environmental Variables
Ensure the following Variables are present and have the following Values:
If your operating system is 32 bit:
EASY_API_LOG: C:\Program Files\HIC\PS\HICOnline\log\easydll.log
EASY_PARM1: -Dhiconline.logicpack.dir=C:\Program Files\HIC\PS\HICOnline\logicpack
EASY_PARM2: -Djava.library.path=C:\Program Files\HIC\PS\HICOnline\bin
HICOL_LIB_PATH: C:\Program Files\HIC\PS\HICOnline\lib\
JAVA_JRE_DLL: C:\Program Files\Java\jre6\bin\client\jvm.dll
If your operating system is 64 bit:
EASY_API_LOG: C:\Program Files (x86)\HIC\PS\HICOnline\log\easydll.log
EASY_PARM1: -Dhiconline.logicpack.dir=C:\ProgramFiles (x86)\HIC\PS\HICOnline\logicpack
EASY_PARM2: -Djava.library.path=C:\Program Files (x86)\HIC\PS\HICOnline\bin
HICOL_LIB_PATH: C:\Program Files (x86)\HIC\PS\HICOnline\lib\
JAVA_JRE_DLL: C:\Program Files (x86)\Java\jre6\bin\client\jvm.dll
Manually Configure the Environment Variables for Medicare Online Claiming with MedicalDirector Bluechip
Right click My Computer/Computer/This PC > Properties
Select Advanced > Environmental Variables
Ensure the following Variables are present and have the following Values:
If your operating system is 32 bit:
EASY_API_LOG: C:\Program Files\Medicare Client Adaptor\Online Claiming\Log\easydll.log
EASY_PARM1: -Dhiconline.logicpack.dir=C:\Program Files\Medicare Client Adaptor\Online Claiming\LogicPack
EASY_PARM2: -Djava.library.path=C:\Program Files\Medicare Client Adaptor\Online Claiming\bin
HICOL_LIB_PATH: C:\Program Files\Medicare Client Adaptor\Online Claiming\lib\
JAVA_JRE_DLL: C:\Program Files\Java\jre6\bin\client\jvm.dll
If your operating system is 64 bit:
EASY_API_LOG: C:\Program Files (x86)\Medicare Client Adaptor\Online Claiming\Log\easydll.log
EASY_PARM1: -Dhiconline.logicpack.dir=C:\Program Files (x86)\Medicare Client Adaptor\Online Claiming\LogicPack
EASY_PARM2: -Djava.library.path=C:\Program Files (x86)\Medicare Client Adaptor\Online Claiming\bin
HICOL_LIB_PATH: C:\Program Files (x86)\Medicare Client Adaptor\Online Claiming\lib\
JAVA_JRE_DLL: C:\Program Files (x86)\Java\jre6\bin\client\jvm.dll