These instructions describe how to download, install and configure an FTP client application used for downloading data from MedicalDirector. We use FileZilla FTP client as an example, but there are many to choose from.
Downloading and Installing FileZilla
You can download FileZilla here.
Click on “Show additional download option”
Then you will be given options to determine which version to download based on your computer system type.
In order to find out your computer system type you need to check your computer settings, select Start -> Type Control Panel into search box -> Click on System -> Read System Type
Choose the appropriate Filezilla Client version for your computer to download.
The Client will be downloaded into your computer’s Download Folder.
Double Click on the Filezilla client in the Download Folder to install the FTP client on your computer.
Check you agree to the Licence agreement if you wish to proceed.
Click Next to proceed.
On the Choose Components screen check Desktop Icon and click 
On the Choose Install Location screen choose the destination folder to store the FTP client and click
On the Choose Start Menu Folder click 
FileZilla client will install and once completed click 
The FTP client has been installed now.
Downloading Files with FileZilla FTP Client.
Downloading files from MedicalDirector requires you use a Server address supplied to you by MedicalDirector. Ensure you have this address before commencing the following instructions.
Open FileZilla and click on File > Site Manager > New Site and give it a name.
Configure the following:
Set Protocol to FTP
In the Host: field, enter the server address provided by MedicalDirector
Set Encryption to Require Explicit FTP over TLS
Set Logon Type to Normal
Complete Username and Password fields using the details provided to you by MedicalDirector
Click 
If prompted for On the Remember passwords window, select don’t save passwords and click 
If the Certificate warning appears, click
The file to be downloaded is located in the bottom-right tile of the FTP client.
Via the top-left panel (or as it appears on your local computer), select a location to download the file to.
Select the file and transfer to location by either drag-and-drop, or right-clicking to download.
Enter the file Password supplied in order to proceed.
The file is downloaded to your chosen location. and is available for use.