To cancel, delete, or mark an Appointment as no show, right-click the patient's appointment in the Appointment Book. A pop-up menu with a list of options is displayed.
To indicate that a patient failed to turn up for their appointment, select Status > No Show from the pop-up menu. This will not delete the appointment from the book, but will place an X in the appointment on-screen.
To cancel an appointment, select the Status > Cancelled from the pop-up menu. You are prompted to confirm the cancellation of the appointment.
If you do not have permission to cancel an appointment, you will be notified accordingly when you attempt the cancellation.
To delete an appointment, select the appointment and press the Delete key. You are prompted to confirm the deletion.
The Delete appointment option should only be used if you have made a mistake and the appointment does not belong in the appointment book.
If the selected Practitioner is inactive (deactivated), you will be unable to edit, change status of, or delete an appointment.