Medicare Online Claim Rejected Items Window

The Medicare Online Claim Rejected Items window is used to locate and process rejected claims. These claims may be resubmitted to Medicare or written off.

Claim ID	Displays the Claim ID.
Claim Type	Displays the Claim Type.
Claim Date	Displays the date of the claim.
Payee Room	Displays the Practitioner and the room location.
Practitioner/Locum	Displays the name of the Practitioner or Locum and the Provider number.
Claim Total	Displays the claim total.
Rejected Items	Displays the number of rejected items.
Rejected Total	Displays the total amount of the rejected items.
Date	Displays the date the service was performed.
Patient	Displays the patient name.
Inv No	Displays the invoice number.
Item	Displays the service item code.
Amount	Displays the amount of the service item.
Error Code	Displays the error code number.
Option	Allows you to resubmit or write off the rejected claim. A Write-off receipt is created for the amount of the original invoice item, and allocations made to this item. Resubmit - A Write-off receipt is created as above and a new invoice created containing an item which is a copy of the original rejected item. This new invoice can then be resubmitted by attaching it to a new claim.
Service Text	Allows you to enter service text for this claim.
Error Code/Description	Displays the description of the error code.
OK.	Allows you to save the details.
	Allows you to cancel the window.

Notes on Rejected Items

Each rejected item must be either written-off or resubmitted.

Partial write-offs are not permitted.

All items are processed at the same time.