Practice Incentives Program (PIP) eHealth Incentive
Requirement 1 - Integrating Healthcare Identifiers into Electronic Practice Records
  • Integrating Healthcare Identifiers into Electronic Practice Records
  • Practice Configuration for Pracsoft-only Users
  • Checklist

    • Integrating Healthcare Identifiers into Electronic Practice Records

    The intent of this Requirement is to make Healthcare Identifiers available for Secure Message Delivery and for use in the personally controlled electronic health (eHealth) record. (Source: http://www.medicareaustralia.gov.au/provider/incentives/pip/files/9977.pdf)

    The Federal, state and territory governments have developed a national Healthcare Identifiers Service (HI Service) which uniquely identifies healthcare providers and individuals who seek healthcare. Medicare Australia is the operator of the HI Service. The HI Service will give individuals and Healthcare Providers confidence that the right health information is associated with the right individual at the point of care.

    The HI Service allocates three types of healthcare identifiers:
    (Source: http://www.ehealthinfo.gov.au/assets/Healthcare%20Identifiers%20for%20Healthcare%20Professionals.pdf)

    Individual Healthcare Identifier (IHI) - Allocated to individuals enrolled in the Medicare program or those who are issued with a Department of Veterans' Affairs (DVA) treatment card and others who seek healthcare in Australia.

    Healthcare Provider Identifier – Individual (HPI-I) - Allocated to healthcare providers involved in providing patient care.

    Healthcare Provider Identifier – Organisation (HPI-O) - Allocated to organisations that deliver healthcare (such as hospitals and medical practices)

    Pracsoft and Clinical have been enhanced to interface with the HI service, and can interact with the HI service in real-time, retrieving and then storing a patient's IHI in the system.

    The Practice: Each registered practice must apply for an HPI-O (Healthcare Provider Identifier- Organisation) number, which must be entered in the associated field within the practice's details.

    Practitioners: Each registered practitioner must apply for an HPI-I (Healthcare Provider Identifier-Individual) number, which must be entered in the associated field within the practitioner's details.

    Patients: Each registered patient will be provided with an IHI (Individual Healthcare Identifier) number, which is automatically retrieved and entered into the associated field within the patient's details.

    Before you begin integrating Healthcare Identifiers in both Clinical and Pracsoft

    Obtain the following information:

    Ensure your practice is accredited with RACGP for PIP. For more information on accreditation: http://www.racgp.org.au/your-practice/business/tools/standards/accreditation/

    Obtain a HPI-O. For information, visit the Medicare  for Healthcare Professionals web site http://www.medicareaustralia.gov.au/provider/health-identifier/index.jsp#N10097

    Obtain a HPI-I. For information, visit the Medicare  for Healthcare Professionals site http://www.medicareaustralia.gov.au/provider/health-identifier/index.jsp#N1012B

    Obtain a PKI certificate/s

    PKI Certificate  

    Where to obtain PKI Certificate

    Supported inMD/PS Version

    PIP Incentive Requirement

    HI Service PKI Certificate

    • HI Signing Certificate

    • HI Encryption Certificate

    If you already have a PKI certificate for Online Claiming in Pracsoft, you can update by applying to include access to the HI Service.

    http://www.medicareaustralia.gov.au/provider/health-identifier/index.jsp#N10271

    MD/PS 3.12.1b

    or later.

    Requirement 1

    National Authentication Service for Health (NASH) PKI certificate

    • Secure Messaging Delivery (SMD)

    • My Health Record

    http://www.medicareaustralia.gov.au/provider/vendors/pki/index.jsp#N1007A

     

    MD 3.14d Requirement 2 (SMD)

    Requirement 5 My Health Record

    For more information, please consult the following guides, available from the MedicalDirector eHealth Site at http://www.hcn.com.au/ehealth

    Practice Configuration for Pracsoft-only Users

    Import HI Signing and Encryption Certificates

    For Existing Pracsoft Users: If you are an existing Pracsoft user, and you conduct online claiming, you will already have a Department of Human Services PKI certificate. You do not need to import a new certificate. If you already have a PKI certificate, you can update it by applying to include access to the HI Service at http://www.medicareaustralia.gov.au/provider/health-identifier/index.jsp#N10271

    For New Pracsoft Users, you will need:

    Your IHI Signing Certificate  

    Your IHI Encryption Certificate

    Save these to a location you will remember. You will need to access this location shortly.

    Within Pracsoft select Setup > Global Settings.

    Select the IHI Search tab.

     

    Click  The Import Signing Certificate window appears.

     

    Click to locate and select the Signing Certificate. You will be returned to the Import Signing Certificate window.

    Enter the password for the Signing Certificate.

    Click OK button  You will be returned to the Global Settings window.

    Click  The Import Encryption Certificate window appears.

     

    Click  to locate and select the Encryption Certificate. You will be returned to the Import Encryption Certificate window.

    Enter the password for the Encryption Certificate.

    Click OK button  You will be returned to the Global Settings window.

    Click the Save button on the Global Settings window.

     

    Record HPI-O Number

    Within Pracsoft, select Setup > Practice Details. The Practice Details window appears.

    Select the Practice tab.

     

    Within the HPI-O Number field, enter your supplied Healthcare Provider Identifier- Organisation number.

    Click Save to confirm, and close the Practice Details window.

     

    Record HPI-I Number

    Within Pracsoft, select Admin > Practitioners. The Registered Practitioners window appears.

     

    Locate and double-click the user record you wish to edit. The Practitioner Details window appears.

     

    Enter your Healthcare Provider Identifier- Individual number into the HPI-I No field provided.

    Click Save to save and close the window.

     

    Validate Patient IHI Number

    Note that you only need to perform this step for your patients as they come in for consultation. However, it is highly recommended that you follow this process for at least one patient now, to ensure that your setup is configured and functioning correctly.

    Within Pracsoft, select Patient > Search Patient, or press F2.

    Locate and double-click the patient's record.

    Within the patient's record, select the Patient Details tab.

     

    Ensure that the following details have been recorded and are correct:

    First Name

    Surname

    Medicare No and position on card, or DVA No.

    Date of Birth

    Sex at Birth

     

    Click . The validation commences, and upon positive verification, the IHI Record Status will read 'Verified'.

    Checklist

    Practice has applied for and received their  Healthcare Provider Identifier – Organisation (HPI-O).

    Healthcare Provider Identifier – Organisation (HPI-O) has been recorded in Clinical or MedicalDirector Pracsoft.

    Each healthcare provider has their Healthcare Provider Identifier – Individual (HPI-I).

    Healthcare Provider Identifier – Individual (HPI-I) has been recorded in Clinical or MedicalDirector Pracsoft.

    Practice has applied for Healthcare Identifiers (HI) Service Public Key Infrastructure (PKI) Certificate.

    Practice has imported the Healthcare Identifiers (HI) Service Public Key Infrastructure (PKI) Certificate.

    Clinical or Pracsoft is being used to access, retrieve and store verified Individual Healthcare Identifiers (IHI) for presenting patients.