There are occasions where after recording Progress Notes, the notes are not saved, including;

Where the practitioner has elected to discard the Notes on closing the patient's record.

Where the practitioner has elected to manually delete the Notes.

You may be able to recover lost Progress Notes using the Progress Notes Recovery utility, as explained following.

 

To use the Progress Notes Recovery Utility:

Locate and double-click the MedicalDirector Maintenance icon from your desktop. The MedicalDirector Maintenance window appears.

Select the Database Tasks > Clinical menu item.

 

Double-click

(Optional) If this is the first time you have tried to run the Progress Notes Recovery utility during this session of working in MedicalDirector Maintenance, you will be prompted to select a Configuration, and enter your Username and Password.

 

The Progress Notes Recovery window appears.

 

Select the date on which the Progress Note was originally created. Any discarded or deleted Progress Notes from that day will appear.

Select the Progress Notes record to be restored.

Click to view the Progress Note entry.

Click to recover the Progress Note entry.

 

Click OK to close the Progress Notes Recovery utility.